Wouldn't it be simpler and faster to order from ANYONE ELSE but Mouser?? I have dealt with Mouser just once, because they were the only ones with stock and promised overnight delivery, which I paid for. The package took 7+ days to arrive. I will NEVER deal with them again because of the sorry excuses they gave for why they screwed up. The only Digikey order (of 100's) that was late was because the cargo aircraft was grounded by bad weather, and I got an automated email informing me of the delay. Anyone care to comment on the reliability and service of the other big mail order suppliers? Newark, Arrow-Bell, Jameco, etc. Forewarned is forearmed... R Falcon Wireless Tech Support - KF4HAZ wrote: > Twentysomething years ago if I ordered from Mouser and forgot to specify UPS Blue Label, it would go by slow truck from California to NewYork, then from N.Y. to Atlanta GA., then from Atlanta to Tennessee, then from TN. to Birmingham AL., then from Birmingham to me (all by s-l-o-w trucks) > One time in particular stands out in my mind. > I had placed an order around this time of year, > a few months later I had completely forgotten about that project and in July a package arrived from Mouser and I could not even remember ordering it! > After opening it I remembered and have always ordered Blue Label since then. > > KF4HAZ - Lonnie > > ----- From: "John Hansen" > >>Over the past 6 months or so I've had increasing problems with shipments >>from Mouser. I know from reading the list here that some other people have >>run into the same problem. The difficulty is that even when ordering off >>their web page, even early in the day, the shipment often doesn't get sent >>out until the next day. This occurs even when the web page says "order >>before X" and it will be shipped the same day. >> >>Anyway, I needed to place an order and I noticed that the web page today >>said that their shipping department would be closed tomorrow. That meant >>that if I encountered this problem, my shipment wouldn't go out until >>Monday. So I thought I'd call them up and see if there was any way I could >>get them to get this going today. That led to an interesting >>conversation. Previously, I had thought that when you phoned them up to >>place an order, someone was sitting at their computer with basically the >>same interface that we see on the web. That is, I was under the impression >>that it didn't matter which door you go in through.... it would all go to >>the same place. It seems this is not the case. All web orders go through >>Texas, when you order by phone it goes through their regional centers. The >>person on the phone said that I could be assured of same day service by >>placing orders by phone rather than by web. She said that phone service >>was always faster than web service with Mouser. I almost had a sense that >>the phone operator was on commission, but I don't know whether that's the >>case or not. The person I talked to at one point also said that she had >>never seen the web interface! >> >>This seems to be particularly weird because handling these orders by phone >>must be more expensive than having customers enter them via the web. I >>would think it was in the company's financial interest to direct as much of >>their business as possible to the web site. >> >>Anyway, we'll see if it really does get out today. >> >>John Hansen -- http://www.piclist.com PIC/SX FAQ & list archive View/change your membership options at http://mailman.mit.edu/mailman/listinfo/piclist