The other day the phone rang:

Them: "This is the Royal Bank of Scotland - I'd like to tell you about some new facilities that we have" (I
have a credit card with them)

Me: "OK, as long as it doesn't take more than a couple of minutes"

Them: "Right.  For security purposes can you confirm your date of birth?"

Me: "You know, I really don't want to have this conversation - bye!"

I have no idea if it really was the RBS, and they gave me no information that would allow me to confirm who
they were before I gave information confirming who I am... which if they were in fact crooks would be just the
information they'd need to use my card number fraudulently!

I think I'll write and tell them what I think of their security procedures... assuming it really was them!

Cheers,


Howard Winter
St.Albans, England

--
http://www.piclist.com hint: The PICList is archived three different
ways.  See http://www.piclist.com/#archives for details.