In a message dated 6/15/2004 3:27:00 PM Eastern Daylight Time,
Robert.Rolf@UALBERTA.CA writes:

Each  entity gets to choose what it imports or stocks.
Just like Sony.ca. I  cannot get a 'Canadian' version of their
multistandard VCR (and lots of  other high end toys) because
the Canadian company doesn't carry it. And if  I import it, I have
NO WARRANTY. Basically the company (Sony, Nikon, Canon,  etc.)
refuses to service a product from which THEY didn't get a  profit,
even though their parent company did. What a  scam.



Actually, it isn't so much a scam as protection.  If they did service
everything that THEY did NOT sell then people would be buying the products  elswhere
if they can get them at a lower cost. However, I would think the  parent
company would stand behind the device, although you would probably have  to return
it directly to them.

Industrial machine manufacturers do the same thing.  If you can get a
warranty it will be from the OEM not the distributor or local importer.  If  you
take the machine, or in this case device, to the local people they will  charge
you just as if it wasn't a brand new one.

But, I do admit on the surface it doesn't make a lot of sense.  If the
importers of consumer devices work anything like those of industrial machinery
that I am familiar with.  They purchase the items from the manufacturer,  then
mark them up for profit.  No sale, no profit, no allowance for a  warranty.



Randy  Abernathy
4626 Old Stilesboro Road NW
Acworth, GA 30101-4066
Phone /  Fax: 770-974-5295
Mobile: 678-772-4113
E-mail:  cnc002@aol.com

I furnish technical support, repair, and other  related services for your
industrial woodworking machinery. My background as  Senior Service Engineer for
the SCMI Group for nearly fifteen years with factory  training, combines with
my extensive background in electronics, mechanics,  pneumatics, electrical and
CNC machinery to offer you needed support for your  machinery.

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