>> Please excuse the length of this post but I think it >important to set >> the tone, As you will see Laipac are either not returning emails or >> trying to fob me off with lame suggestions. In the spirit of the >> original post I expect that Laipac's actions speak for >> themself. >> >> regards >> >> Lee McLaren > >-----Original Message----- >From: Herbert Graf [mailto:mailinglist2@FARCITE.NET] >To be fair what reply did you expect after your last message? > >"Your sugestion that the voice can be digitised with an >external codec is not acceptable. Please refer this to your manager." > >They stated how to get voice across the link, you said you >didn't like that and that's it, I'm not sure what more could >be said. What more do you want from them? What will "the >manager" do for you? If you want something specific you should >state what it is you want, and not go on a tirade about how >poor their service is. > > Now, do I think that advertising it as voice capable >is accurate? Well maybe, while it requires a codec to do, your >statement that: > >"Data is NOT voice. >Otherwise every wireless data module would be adverstise as voice." > > Is blatantly false. Voice requires a certain amount of >bandwidth to be at all understood, and MOST wireless modules >simply aren't capable of anywhere near that bandwidth. These >modules are however, therefore while what they say may not be >100% accurate and 100% to YOUR liking, it is not blatantly false. > Au contrair, MOST cheap wireless links are good for at least 2400bps, which is enough to get a compressed voice channel over. Personaly I think this is blatantly false advertising, and the OP has every right to be annoyed that he bought the modules on the strength of an advertised feature that does not exist. Compound that with the apparent lack of interest from their customer service and I know I'd not be feeling very charitable toward them. Regards Mike ======================================================================= This e-mail is intended for the person it is addressed to only. The information contained in it may be confidential and/or protected by law. If you are not the intended recipient of this message, you must not make any use of this information, or copy or show it to any person. Please contact us immediately to tell us that you have received this e-mail, and return the original to us. Any use, forwarding, printing or copying of this message is strictly prohibited. No part of this message can be considered a request for goods or services. ======================================================================= Any questions about Bookham's E-Mail service should be directed to postmaster@bookham.com. -- http://www.piclist.com hint: The PICList is archived three different ways. See http://www.piclist.com/#archives for details.