It isn't their fault, but they should tell the customer in their ordering
pages that this may happen, so that the customer can make an informed decision

At 06:54 PM 4/16/2004 -0400, you wrote:
> > Digikey is set up to handle Canadian orders - I've ordered a couple of
> > things from them with no problem.
> >
> > Mouser, on the other hand, caused me problems. They ship UPS or FEDEX. I
> > chose UPS ground, as it was inexpensive.
> >
> > When the UPS guy arrived at the door yesterday, he said "COD". I said that
> > I had paid by credit card. He said the COD was for custom's
> > brokerage fees.
> > He showed me the invoice, for $40. The whole order, including the
> > shipping,
> > was only $40. I told him to take it back, and sent an email to Mouser
> > asking for my money back. Nowhere on their site, including the
> > International orders info, do they mention that shipping by UPS will incur
> > extra charges.
>
>         That's not their fault, that's UPS. UPS is notorious for absolutely
>outrageous brokerage fees. I was once charge more brokerage then the item
>was worth. UPS is the worst of scammers and I do something simple: if a
>company wants to ship me something UPS I go elsewhere, and I tell them that.
>TTYL
>
>----------------------------------
>Herbert's PIC Stuff:
>http://repatch.dyndns.org:8383/pic_stuff/
>
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Larry Bradley
Orleans (Ottawa), Ontario, CANADA

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