I got burned by that UPS fee on shipments to Canada with Mouser too.  I
ordered about $20 worth of CR2032 batteries, the total order was under $30
including shipping and it was all in a fairly small bubble envelope.  It
came with a bill from UPS for an additional $25.  It also took me about 2
years to get off Mouser's mailing list for catalogs.  I didn't mind getting
them so much, but I felt kind of bad because I knew I'd never order from
them again because of UPS.

I think UPS ads the fee just as a blatent cash grab.  It's always roughly
100% of the total order amount.  I've never had any problems with things
shipped by USPS, even larger and more expensive packages, and the base
shipping fee for USPS is cheaper.

Jason


----- Original Message -----
From: "Larry Bradley" <lhbradley@IGS.NET>
To: <PICLIST@MITVMA.MIT.EDU>
Sent: Friday, April 16, 2004 1:24 PM
Subject: Re: [EE:] Digi-key


> I too am in Canada.
>
> Digikey is set up to handle Canadian orders - I've ordered a couple of
> things from them with no problem.
>
> Mouser, on the other hand, caused me problems. They ship UPS or FEDEX. I
> chose UPS ground, as it was inexpensive.
>
> When the UPS guy arrived at the door yesterday, he said "COD". I said that
> I had paid by credit card. He said the COD was for custom's brokerage
fees.
> He showed me the invoice, for $40. The whole order, including the
shipping,
> was only $40. I told him to take it back, and sent an email to Mouser
> asking for my money back. Nowhere on their site, including the
> International orders info, do they mention that shipping by UPS will incur
> extra charges.
>
>
> At 11:46 AM 4/16/2004 -0600, you wrote:
> >>When they say it ships the same day, they mean it.
> >
> >That's for sure.  If I put the order in in the early evening, I get it
the
> >next morning.  It's almost: order, nap, open the box.
> >
> >I've had a couple of errors with them, which I guess is bound to happen
if
> >you're a big operation moving at that kind of break-neck speed.  Once,
> >instead of key switches I got key caps; recently instead of a mini DIN
jack
> >I got a 7x8 inch project box.  In both cases I emailed them and I got the
> >correct part the next morning.
> >
> >I'm in Canada so shipping can be a problem with some suppliers.  I've
come
> >to think of ordering from Jameco, for example, as a nightmare wrapped in
a
> >bad dream.
> >
> >Colin
> >
> >_________________________________________________________________
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>
> Larry Bradley
> Orleans (Ottawa), Ontario, CANADA
>
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>

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