I've had similar experiences. Stocking parts for my company's
first product has cost me hundreds of dollars in stupid fees.
First of all, being in Canada means that I get that $40 fee
for each package. Also, the shippers charge, on behalf of the
government, the GST. Which is stupid because businesses get
it back anyway. It just means that I have to lay out a lot
more cash, which is hard when you have to build the products
before you can charge money for them. :)

I guess that's the only thing that has made me wish I lived
in the USA. This whole "free trade" thing is really just a
big joke.

Andrew

On Fri, Apr 16, 2004 at 04:24:09PM -0400, Larry Bradley wrote:
> I too am in Canada.
>
> Digikey is set up to handle Canadian orders - I've ordered a couple of
> things from them with no problem.
>
> Mouser, on the other hand, caused me problems. They ship UPS or FEDEX. I
> chose UPS ground, as it was inexpensive.
>
> When the UPS guy arrived at the door yesterday, he said "COD". I said that
> I had paid by credit card. He said the COD was for custom's brokerage fees.
> He showed me the invoice, for $40. The whole order, including the shipping,
> was only $40. I told him to take it back, and sent an email to Mouser
> asking for my money back. Nowhere on their site, including the
> International orders info, do they mention that shipping by UPS will incur
> extra charges.
>
>
> At 11:46 AM 4/16/2004 -0600, you wrote:
> >>When they say it ships the same day, they mean it.
> >
> >That's for sure.  If I put the order in in the early evening, I get it the
> >next morning.  It's almost: order, nap, open the box.
> >
> >I've had a couple of errors with them, which I guess is bound to happen if
> >you're a big operation moving at that kind of break-neck speed.  Once,
> >instead of key switches I got key caps; recently instead of a mini DIN jack
> >I got a 7x8 inch project box.  In both cases I emailed them and I got the
> >correct part the next morning.
> >
> >I'm in Canada so shipping can be a problem with some suppliers.  I've come
> >to think of ordering from Jameco, for example, as a nightmare wrapped in a
> >bad dream.
> >
> >Colin
> >
> >_________________________________________________________________
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> Larry Bradley
> Orleans (Ottawa), Ontario, CANADA
>
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