I too am in Canada.

Digikey is set up to handle Canadian orders - I've ordered a couple of
things from them with no problem.

Mouser, on the other hand, caused me problems. They ship UPS or FEDEX. I
chose UPS ground, as it was inexpensive.

When the UPS guy arrived at the door yesterday, he said "COD". I said that
I had paid by credit card. He said the COD was for custom's brokerage fees.
He showed me the invoice, for $40. The whole order, including the shipping,
was only $40. I told him to take it back, and sent an email to Mouser
asking for my money back. Nowhere on their site, including the
International orders info, do they mention that shipping by UPS will incur
extra charges.


At 11:46 AM 4/16/2004 -0600, you wrote:
>>When they say it ships the same day, they mean it.
>
>That's for sure.  If I put the order in in the early evening, I get it the
>next morning.  It's almost: order, nap, open the box.
>
>I've had a couple of errors with them, which I guess is bound to happen if
>you're a big operation moving at that kind of break-neck speed.  Once,
>instead of key switches I got key caps; recently instead of a mini DIN jack
>I got a 7x8 inch project box.  In both cases I emailed them and I got the
>correct part the next morning.
>
>I'm in Canada so shipping can be a problem with some suppliers.  I've come
>to think of ordering from Jameco, for example, as a nightmare wrapped in a
>bad dream.
>
>Colin
>
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Larry Bradley
Orleans (Ottawa), Ontario, CANADA

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