On Fri, 31 Oct 2003 09:42:22 -0300, Dennis Crawley wrote:

>=A01. - Should I charge to this particular Client the "learning
>=A0hours"?

If a project will require me to learn about a new technique, process, or=
 tool dictated by the project then I normally include some amount of time=
 for learning in my quote. If I've underestimated the learning curve and it=
 wasn't because of missing information from the customer then I would=
 normally not try to charge. I have gone back to a customer on occasion and=
 said "Look, neither of us could have foreseen this problem. I believe you=
 should cover the cost and let me requote." If you have a good relationship=
 with your client things can be worked out. (This is not a way to get around=
 a poorly researched first quote.)

>2. - Should I release the code to the customer who asks for
>=A0it?

Yes, unless your contract specifies otherwise. Your agreement with the=
 client should always specify these sort of things. In particular if I'm=
 using development tools that I own I state that they are copyrighted items=
 and that the client is NOT entitled to a "copy" but my documentation=
 includes a list of the things I use to generate the executable programs.

>3. - Should I share with Piclist if I sale the final project?

My opinion is that you should certainly not share the entire project. If=
 someone is struggling with a software driver for a particular peripheral=
 chip and I've been down that road before I will usually share it. If=
 someone is trying to develop an algorithm for a process that my customer=
 previously paid for then that's something I would not share.

Tim

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