yeah.....don't you love it when the client, of many years, embarks on a new
project, and expects it for cheap.  When he asked for quite a few different
things, and expected it to be way cheap, and when he read the bid and there
was a loooooong pause......

And then  he said, I didnt expect it to be this much, but I knew it would be
more than usual....

I did preface the entire bid with a spec sheet, outlining exactly what had
to be done, how it needed to be done, and what it would take to get the job
done.

But even then, they are often surprised.  Bottom line is to create that work
document, have both sign off on it, and sign off any ammendments to it.  You
don't want the client to come back at the end and say....I thought this was
included....

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