This does not look like a simple problem. Check out: http://support.microsoft.com/default.aspx?scid=kb;en-us;321305 "SUMMARY This article describes how to log on to Windows XP if you forget your password, or if your password expires and you cannot create a new one. NOTE: If you have not created a password reset disk and you have also forgotten your Administrator password, you cannot log on to your existing Windows installation for security reasons. This information applies to starting Windows XP typically, to Safe mode, and to Recovery Console. In this case, you must perform a "clean" installation of Windows XP, re-create all user accounts, and reinstall all of your programs. " I would try to logon first with a blank admin password, then try to determine the origonal admin password in hopes that it has never been changed. Last resort would be to browse the registry for something resembling the user password. Good luck! John Ferrell 6241 Phillippi Rd Julian NC 27283 Phone: (336)685-9606 johnferrell@earthlink.net Dixie Competition Products NSRCA 479 AMA 4190 W8CCW "My Competition is Not My Enemy" ----- Original Message ----- From: "Tal" To: Sent: Sunday, May 25, 2003 6:29 PM Subject: [OT]: XP problem > Hi > > I admit, I hate XP! win2000 in my opinion is the best. > but I have to help a friend and maybe someone knows the solution. > she lost the main owner/admin account in her XP home edition, now she see a > new user in other name and of course all of the files from the previous > login name are disappear. when she boot she can see the new account (the > empty one) but she can't see the previous. I didn't look at her computer > yet, so I cannot give you any details. > I will go there in 2 days to see the problem myself, but maybe someone who > have experience in that kind of problem can assist me. > > 10x in advance!!! > > Regards > > Tal > > "I have not failed. I've just found 10,000 ways that won't work." > Thomas Edison > > -- > http://www.piclist.com#nomail Going offline? Don't AutoReply us! > email listserv@mitvma.mit.edu with SET PICList DIGEST in the body > -- http://www.piclist.com hint: To leave the PICList mailto:piclist-unsubscribe-request@mitvma.mit.edu