If you've lost all passwords, you have a few options based on what you want to do= : If the partitions are all NTFS, do a new side-by-side installation of XP=2E That=20= way you can retrieve any files you need (unless encryption is enabled, in which c= ase you are toast)=2E If you have FATxx partitions, simply boot up with a Win9x boot disk and pick the=20= files you need=2E There are utilities for password extraction, but I've never used any of them, so=20= I can't say if they are any good=2E When you've saved your work, format and do a clean install=2E HTH, /Hugo -----Original Message----- From: Richard=2EProsser@ENERGY=2EINVENSYS=2ECOM [mailto:Richard=2EProsser@ENERGY=2EINVENSYS=2ECOM] Sent: Monday, May 26, 2003 2:05 AM To: PICLIST@MITVMA=2EMIT=2EEDU Subject: Re: [OT]: XP problem Can she login as administrator & restore to a previous state (I=2Ee=2E login under "safe" mode which brings up "administrator" as an additional user - & with the "restore system to an earlier date" option) Richard P Hi I admit, I hate XP! win2000 in my opinion is the best=2E but I have to help a friend and maybe someone knows the solution=2E she lost the main owner/admin account in her XP home edition, now she see a new user in other name and of course all of the files from the previous login name are disappear=2E when she boot she can see the new account (the empty one) but she can't see the previous=2E I didn't look at her computer yet, so I cannot give you any details=2E I will go there in 2 days to see the problem myself, but maybe someone who have experience in that kind of problem can assist me=2E 10x in advance!!! Regards Tal "I have not failed=2E I've just found 10,000 ways that won't work=2E" Thomas Edison -- http://www=2Epiclist=2Ecom#nomail Going offline? Don't AutoReply us! email listserv@mitvma=2Emit=2Eedu with SET PICList DIGEST in the body -- http://www=2Epiclist=2Ecom#nomail Going offline? Don't AutoReply us! email listserv@mitvma=2Emit=2Eedu with SET PICList DIGEST in the body -- http://www.piclist.com hint: To leave the PICList mailto:piclist-unsubscribe-request@mitvma.mit.edu