Can she login as administrator & restore to a previous state (I.e. login under "safe" mode which brings up "administrator" as an additional user - & with the "restore system to an earlier date" option) Richard P Hi I admit, I hate XP! win2000 in my opinion is the best. but I have to help a friend and maybe someone knows the solution. she lost the main owner/admin account in her XP home edition, now she see a new user in other name and of course all of the files from the previous login name are disappear. when she boot she can see the new account (the empty one) but she can't see the previous. I didn't look at her computer yet, so I cannot give you any details. I will go there in 2 days to see the problem myself, but maybe someone who have experience in that kind of problem can assist me. 10x in advance!!! Regards Tal "I have not failed. I've just found 10,000 ways that won't work." Thomas Edison -- http://www.piclist.com#nomail Going offline? Don't AutoReply us! email listserv@mitvma.mit.edu with SET PICList DIGEST in the body -- http://www.piclist.com#nomail Going offline? Don't AutoReply us! email listserv@mitvma.mit.edu with SET PICList DIGEST in the body