Sorry for the extreme Off Topic-ness of this, but I thought that I would
put the word out to potential Bell Mobility cell phone subscribers in Canada.

Bell has recently begun a direct marketing campaign where potential
subscribers are contacted by telephone and offered a free cell phone.  You
are also told that you have two weeks to return the phone if you decide
that you don't want to sign up for the 2 year contract required.

What you are not told about is that you can return the phone ONLY if you
have NOT used it prior to returning it.  In other words: 2 weeks to opt out
but only if you have ZERO minutes on the phone.

This is a direct contrast to the policy of the Bell Mobility stores and
kiosks: if you obtain the phone from one of those locations, you have all
the features and promotions that are included with the direct marketing
campaign BUT have 2 weeks or 100 minutes of cell phone use.

The reason this comes up is that I received one of the phones offered by
the direct marketing group but found gaping omissions in the contract that
I was asked to sign and return.  Two hours worth of phone calls later, I
found out about the zero minutes policy on the cell phone - only because I
asked.

I'm about to make a formal complaint to the Better Business Bureau but
wanted to pass the word out other potential subscribers.

dwayne

PS - the other thing that raises my ire is that the offer made by phone is
stated to be Can $25.00 per month plus tax.  You have to specifically ask
before finding out that the taxes include a $6.95 monthly access fee as
well as a $0.25 monthly 911 fee.  The reason this bothers me is those
charges are NOT taxes - they are charges.  The only tax I am aware of the
GST - I suspect that many others assume the same thing.  Yet those charges
are lumped in under the guise of taxes.  This raises the monthly cost of
the phone to Can $34.45 which is about 30% higher than initially expected.

dwayne

--
Dwayne Reid   <dwayner@planet.eon.net>
Trinity Electronics Systems Ltd    Edmonton, AB, CANADA
(780) 489-3199 voice          (780) 487-6397 fax

Celebrating 19 years of Engineering Innovation (1984 - 2003)
  .-.   .-.   .-.   .-.   .-.   .-.   .-.   .-.   .-.   .-
     `-'   `-'   `-'   `-'   `-'   `-'   `-'   `-'   `-'
Do NOT send unsolicited commercial email to this email address.
This message neither grants consent to receive unsolicited
commercial email nor is intended to solicit commercial email.

--
http://www.piclist.com#nomail Going offline? Don't AutoReply us!
email listserv@mitvma.mit.edu with SET PICList DIGEST in the body