Here is a little epistle I sent to a well known International=
 trade
component supplier.

Dear Sirs,

I have 3 problems with the website. I use IE6.0.2600 on XP Pro.

#1. After logging in if I enter a product number via the Direct
Ordering option the prices are shown in Singapore $'s (yes I am=
 at
www.xxxxx.com.au) if I click on the product code I get A$'s=
 yippee!
If I log onto the UK site I get =A3's which is correct of course.

#2. I placed an order yesterday for 3866746 and it popped up with=
 an
extra 2 items which had refer to XX in the description box and a=
 zero
in the quantity box, I ignored the zero items, but after a phone=
 call
from the sales staff today; apparently the system tried to order
these other two items. I believe they are discontinued.

#3. The change user details script appears not to work- it takes=
 me
to the log on page and then just tells me who I am. Luckily I=
 know
this already. I just wanted to add my email address to my=
 details.

The reply from the help desk -

As our website has been designed using Internet Explorer version=
 5.5,
using
any other versions is certain to encounter error message. However=
 as
you are
using IE 6.0, by enabling cookies, you should be able to view our=

website
successfully.  I have attached the FixSheet to guide you through=

this.

This tells me how to enable cookies or elevate XX Ltd to a=
 trusted
zone.
Now of course for the site to work at all and for me to be able=
 to
log in I have to have cookies enabled and can me telling MS=
 Exploder
that they are a trusted URL change the fact that the page=
 displays
the wrong currency and helpfully adds extra items to my order?

a very non-plussed Colin

--
cdb, cdb@barnard.name on 31/03/2002

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