On Fri, 23 Aug 2002, Peter Crowcroft wrote:

>I have been using it quite happily for the last 5 months. But last week
>with no warning nor any cause that I can see they suspended me.
>
>I faxed my ID card, credit account Statement and drivers licence but was
>told today it was still not enough to have my suspension lifted. Instead I
>got the following - in part:
>
><quote>
>Unfortunately, your account restriction cannot be lifted at this time.
>
>The address you have listed on your PayPal account does not match the
>address you have listed on your credit card statement. Also, have you
>recently traveled outside of Hong Kong? If so where? If not, please log
>into your account and change your password and secret questions. Please let
>us know either by the secure webform via email or you can fax us using the
>fax cover sheet and fax us.
>You must use the cover page provided by PayPal.
></quote>

Probably someone hacked your account or someone used your CC illegally
somewhere. I am not with PayPal but this kind of thing is what you'd
expect if someone used your card somewhere without your permission. Try to
prod them to tell you more.

>Now in the registration THEY asked for a street address which I gave. But
>my credit card goes to my PO Box. They themselves caused the reason for my
>suspension.

A CC must have a proper address and the address must be correct. You can
have bills shipped to a POB but the CC must correspond to a legal and
existing address. I am not a CC expert ...

>But then he is asking my travel details. 'If so where'? This is none of
>their business! How can they have the nerve to ask about my travel history
>to get a paypal account??  I have happily told him where he can stick his
>questions.

That is not a legit question but see above.

>Paypal might be good for the USA/Canada but I warn people in the rest of
>the world to stay with credit cards.

Your CC company will likely give you h@ll of worse kind if someone makes
large purchases on your card anywhere on the globe. Not a CC expert ...

Peter

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