I use a similar rule with customers as with dating.
If the girl is keen, then date. If you have to really
spend a lot of effort talking her into it, don't
bother. A "trouble" customer like this is never worth
it, he hasn't given you a cent yet and is already
complaining and telling you what to do. Some people
are just like that and you really don't need to do
business with them, it will only get worse. For the
effort and heartache this guy will cost you, you could
spend the same effort finding a few *good* customers.
-Roman



Mike Singer wrote:
>
>    Hi, PICLIST members!
>    I need an advice on marketing, if possible,
>    please.
>    I've developed software for small to  middle
> companies manufacturing plastic and aluminium
> windows. The software, written in _MS_VB_,
> enables them to draw windows on PC monitor,
> calculate all parameters of all components, print
> them, calculate price,  stock support and so on.
>    The program is installed and worked
> successfully in some companies for 1 to 4 years.
>    Now I have new potential client. He saw the
> program working. But, being a boss a little, he
> grasped nothing (post soviet specific). For
> computer related questions he has employee,
> who proudly calls himself a programmer.
>    He didn't see my program, moreover he even
> has no intentions to see it on his computer, since
> he is absolutely convinced of Delphi being the
> only real instrument to develop software with.
>    So the question is: What should I do to sell them
> my programm? I can't name them other clients,
> satisfied with my programm, by the way.
>    Any ideas, please. Any similar experience?
>    (Humour & sarcasm of any kind are always
> welcome. Jinx, no biped SPDTs, jumping as
> kangaroo are in sight. )

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