So I've signed up on this list with a different email
address, due to problems with my hosting provider --
Interland (previously Hostpro).

The email server went down today and tech support opens
a ticket and says "...the email support reps will reset
your passwords, but I'm not sure what *DAY* they will be
in...".

No, not what *TIME*, but what *DAY* !?!?!?  WTF!?!?

And I have a history of events with them where they
just closed off my tickets with no action, no resolution
and no contact.  When I call up a few days later, they
say "no problem, we can open a new ticket".  WTF!?

So did I miss anything interesting today?

Cheers,
-Neil.

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