>3b. Customer doesn't want to feel like a dumb rube, so he begins to > imagine that the device is actually doing something for his Do you not mean "dumb blond" (see point 3a) No disrespect to any blonds on this list (they would not be dumb ones to be here anyway) :))) -- http://www.piclist.com#nomail Going offline? Don't AutoReply us! email listserv@mitvma.mit.edu with SET PICList DIGEST in the body