It may be coincidence that your modem was fried by a line spike about
the time you reloaded your OS.

I'd stick the modem in another computer to see if you can get it working
before trying to make it work in the computer it's in.

If it does work in another computer (PnP or hardwired) then I'd disable
a serial port on the motherboard, and set the jumpers to replace that
port.  I would then NOT install the drivers, and instead go straight to
hyperterminal and talk to the modem.  Make sure it isn't sharing an IRQ
with any other device.

When you send the ATZ command and it returns anything other than OK then
you likely have a problem with the modem itself.  Perhaps it's forgotten
its flash and is waiting a flash upgrade?  Check the manufacturer's site
for a new flash and flash loader ...

-Adam

Sean Breheny wrote:

>Hi all,
>
>I know that this has nothign directly to do with the piclist,but I'm in a
>real bind, I can't seem to find this info on the web, and I hope you can
>help/
>
>I'm fixing a friends PC for him, and his modem is not working. It is an
>Archtek (or SmartLink) 5634BTS, known as a a 56K (V.90 and X2) Video
>Ready modem. It's ISA and has jumpers which allow either manual comport
>selection
>or PnP mode. The computer is using Win98 (not second edition).\ and he
>has AOL.
>
>What happens is this: The modem used to work fine. Gradually, he devloped
>problem after problem and reinstalled the OS. At that point, after
>reinstalling the OS and modem driver, the modem worked fine for a little
>while and then stopped (I'm not sure what the exact symptome was at that
>point). I think it stopped after the first time the computer was rebooted.
>
>I then tried to reinstall the modem drivers. When I do so, it installs
>fine and win98 lists it under modems. However, if you click the "more
>info" button, win98 says it cannot communicate with the modem (after a
>long pause of trying).
> AOL says it cannot locate any modems. When I use hyperterminal to access
>it directly, it responds to an AT withe "boot>" and no other AT commands
>seem to work. I have never seen a modem act like this.
>
>Any ideas?
>
>Thanks,
>
>Sean
>
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>
>
>
>

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