>
> Sorry its gotten to be such a problem.
>
Hey James, There's no reason for you to apologise for the
incompetence of Time Warner.

Termination with extreme prejudice of these problem accounts
gets my vote. I do not see why you should waste time with them.

Barring subscription applications from problem ISP's is also a good idea.
I've no doubt that you could produce a diplomatic rejection explaining
why the application has been rejected and what to do about it.

Dealing with multiple copies just irritates me but for some subscribers
to the PicList in other parts of the world, this unnecessary traffic takes
time which costs money

Regards

Chris

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