The BEST source of TAPI information I could find when I needed to write a
TAPI app for a customer was:

Windows Telephony Programming:
A Developer's Guide to TAPI

by Chris Sells.

published by Addison Wesley, copyright 1998.

ISBN 0-201-63450-3

Bob Ammerman
RAm Systems
(contract development of high performance, high function, low-level
software)

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