They send it out faulty as they cannot find all bugs as they cannot create
    all possible working conditions, if they did it would be out of date b4 it
    was released (I don't agree with this mind!)

If you disagree, you're welcome to release a competing product with zero
bugs.  If you're right, it should sell like gangbusters, even without a
competitive set of features, right?  Actually, I keep telling people that
some features are bugs if they're missing.  If a customer would rather have
nested macros (a feature) with a bug preventing a macro from terminating in
the middle of a line (allowing foo: db mymacro(a,b,c), x, y), then who's to
say which is a bug and which is a feature?

(of course, what we find in real life is that customers want "the stable
version" with "just the new features *I* want", apparently not associating
the addition of features with the addition of bugs...  Bah...)

If you think you know how to test software, I suspect we have a job opening
you could fill...

BillW