On Tue, 28 Jul 1998 09:57:25 -0400, Engineering Department stated: > IMHO Amazon.com seems to be getting the Microsoft disease -- arrogance. > > Try contacting them about an out-of-print book in a rush (in this case > as maretial evidence in a death penalty case where the defendant > is to be executed in two weeks). No mechanism seems to exist. Win, I'll start by saying that I don't have any relationship with Amazon.com (other than being a satisfied customer). Even so, I have a hard time seeing a lack of "out-of-print book ordering facility" as arrogance. Was there more to this than your original message? (If you're trying to locate old books, here's a good place to start: ( http://www.kiva.net/~kiwi/ > They also have an odd requirement that all purchases via credit card > must go over the net. No calling or FAXing the CC number in. Not true. They've been more than happy to handle orders from me (I'm in the US), and I've never suplied them with any credit card over the 'net. You do need to read the ordering instructions carefully (hint: _don't_ use the "secure server"). You will need to supply your credit card number at _some_ point, however(;-)... I use their 800 number. Hope this clarifies things... Frank McKenney / OS/2 Advisor (OS2BBS) McKenney Associates / Richmond, Virginia / (804) 320-4887 Internet: frank_mckenney@mindspring.com / TalkLink: WZ01123