Hi! I also would like to thank Cindy or whoever at Microchip, but I can't as I haven't received anything yet after 2 requests on Microchip's web site and a third one after Cindy's advice. Cheers, Gael (still waiting... for nothing?) Dan Larson wrote: > > I want to publicly thank Cindy Trotto and those at Microchip > for all of the effort expended in getting a copy of the Technical > Library CD into my (our) hands! > > After reporting that my CD had not yet arrived, Cindy had the CD > sent via Federal Express to me. She even called me at work yesterday > to make sure that I had received it. This is, in my opinion, much more > than I had hoped for! After all, I would have been just as happy if the > CD arrived eventually via US Postal Service. > > Instead of a form letter stating that my request has been forwarded, > I wish they would have just mailed the CD. MY belief is that > most distributors don't want to bother with you unless you have a large > order ready for them. Forget it if you are only a hobbyist interested > in ordering small quantities. > > I am very satisfied with Microchip. They are really concerned that > we get the information we need. I feel confident that they are working > hard to improve their support infrastructure. Their "Distributors".... > well, I'll leave that to each of you with your personal experiences > to decide... > > Thank You again Cindy! > > Dan Larson > > ******************************* > * Dan Larson * > * Software Engineer * > * Micro Control Company * > * email: dlarson@citilink.com * > *******************************