I want to publicly thank Cindy Trotto and those at Microchip
for all of the effort expended in getting a copy of the Technical
Library CD into my (our) hands!

After reporting that my CD had not yet arrived, Cindy had the CD
sent via Federal Express to me.  She even called me at work yesterday
to make sure that I had received it.  This is, in my opinion, much more
than I had hoped for!  After all, I would have been just as happy if the
CD arrived eventually via US Postal Service.

Instead of a form letter stating that my request has been forwarded,
I wish they would have just mailed the CD. MY belief is that
most distributors don't want to bother with you unless you have a large
order ready for them.  Forget it if you are only a hobbyist interested
in ordering small quantities.


I am very satisfied with Microchip.  They are really concerned that
we get the information we need.  I feel confident that they are working
hard to improve their support infrastructure.  Their "Distributors"....
well, I'll leave that to each of you with your personal experiences
to decide...


Thank You again Cindy!

Dan Larson



*******************************
* Dan Larson                  *
* Software Engineer           *
* Micro Control Company       *
* email: dlarson@citilink.com *
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