Got to say
After Microchip posted their apology on this list I wrote a letter to
them and within a week!! I got all the information I wanted, postmarked in
the
USA. Well done.
Justin Grimm    reaper@southwest.com.au


----------
> From: Dan Larson <dlarson@citilink.com>
> To: PICLIST@MITVMA.MIT.EDU
> Subject: Re: Embedded Controller Handbook
> Date: Wednesday, 25 March 1998 10:13
>
> I contacted my local sales rep after waiting serveral weeks
> from the time I recieved the original "Your name has been forwarded to
> you local sales rep" letter from Microchip.  The local rep said they
> would "Take care of me right away".  I haven't heard from them since.
> Meanwhile, Cindy Trotto posted the PIC list response.  I decided to wait
on
> the "Local Rep" for another week.  No luck.  I then emailed the address
that
> Cindy posted.  Not a word for two weeks.  I contacted Microchip again
>  and got a respose telling me that my CD would be mailed that week and
> that I should contact them (this week) if it did not arrive.  Well, it
didn't
> arrive so contacted Microchip again today and got an immediate response
> notifying me the my CD was being FedEx'd to my address.
>
> We'll see if it gets here....
>
> All of this trouble for a CD!  I am not even asking for free samples!
> I am only an "honest" hobbiest with many engineer friends and co-workers.
> I think, even though I will not be buying thousands of parts, that they
> would value my good will and my free word of mouth advertising!
>
> I might as well start pulling old 8031 and 8051 mcu's from discarded
> modems!
>
>
> On Tue, 24 Mar 1998 17:01:43 -0700, Harrison Cooper wrote:
>
> >                Hmm....asked my rep for a sample....he shows up with
> >them a few days later...and brought me the CD..didn't even ask for it!!
> >Well, in most cases, the inquires go thru the local reps.  Make a case
> >with them or with Microchip that the rep is not doing their job!
> >
>
> It may well be that hobbyists are not valued by their sales reps....
> I think it is dishonest for me to pretend to be a manufacturer or an
engineer.
>
> Dan,,,, patiently awaiting my CD.
>
>
>
>
> *******************************
> * Dan Larson                  *
> * Software Engineer           *
> * Micro Control Company       *
> * email: dlarson@citilink.com *
> *******************************