Oliver Praudisch wrote:

> Does ME Labs have good tech support once you purchase there product?

Not in my experience!  I want to say first that I do not own their Basic
 compiler
as after my initial experience with them, I realized that I could do no more
business with them even though I would have really liked to have purchased their
MEL Basic.

I had the misfortune of purchasing their PIC programmer, which came with their
assembler that was "compatible with MPASM."  Hah!  I had problems right away
 with
their *very* poorly written documentation which was so ambivalent as to be
unusable.  My attempts at getting answers were answered within a day or two, but
never to my satisfaction.

To my complaints (with examples and offered corrections) about their
 documentation
I was told that they "didn't get too many complaints" -- so tough luck.

To my complaints about the compatability of their assembler -- I was told to use
MPASM if I didn't like it!  Quite an endorsement of their product!

I have had a totally unacceptable experience with them.  For me, they seem to be
 in
the "we have your money so we don't have to be responsive to you" mode.

I have posted my experiences with them before on this list and received private
E-mail from other dissatisfied customers who said that their Basic Compiler
 seemed
to work OK, but that the documentation was poor at best.

To be fair, their products seem to work OK, but their documentation is an
afterthought and they have demonstrated to me (and others) that they have little
regard for customers and their opinions.

Of course, this is just my experience/opinion.  Your mileage may vary.

Michael

*****************************************
The strong do what they have to do and
the weak accept what they have to accept.
                             --Thucydides