This message is in MIME format. Since your mail reader does not understand this format, some or all of this message may not be legible. ------ =_NextPart_001_01BD3540.59AA8B50 Content-Type: text/plain This explains a lot. In the past 18 months I have purchased several "hi tech" electronic devices, and more than half of them have been defective out of the box or within a few days of unpacking. A few examples - a high end Panasonic VHS VCR that had bad audio right out of the box, a Yamaha 400txi CD-R that could not recognize an inserted CD (again, DOA) and a Creative Labs Soundblaster AWE32 with a defective MIDI IN port. I wouldn't mind so much if getting them made right wasn't such a headache. I was without my brand new VCR for 3 weeks while they decided if it was really defective, then sent it back to Panasonic, who finally decided to replace it. the Yamaha CD-R was in the shop for 3 weeks before they got around to checking it out and replacing it. Meanwhile my business was without a CD burner. Not to mention that it took me almost an hour and a half to drive to the repair depot and back with it in the first place. There does seem to be a trend to skimp on burn-in and testing before shipping electronics these days, and I for one am not impressed by it. {VENT MODE OFF] Martin R. Green mrgreen@NOSPAMbigfoot.com Please don't reply to the default return address. Instead, remove the NOSPAM from the above address and use that instead. Thank you. On Mon, 9 Feb 1998 10:09:57 GMT+2, Werner Terreblanche wrote: >> Date: Sun, 8 Feb 98 22:52:55 PST >> From: William "Chops" Westfield >> To: wterreb@plessey.co.za >> Cc: PICLIST@MITVMA.MIT.EDU >> Subject: Re: ??? high temperature PIC ??? > >> Basically what he said is that if you control your manufacturing >> processes carefully, then it should not be neccessary to test at all. >> The policy is "let the customer test it for you, and if he complains >> then you just replace it". So it is very likely that the failure rate >> of new goods could be much worse than 99.99%. >> >> If your failure rate goes up too high, it is no longer ecconomically >> feasible to let the customer do your testing. > >I agree. I'm just quoting what the supposedly expert said about what the >world trends are. > >Rgds >Werner ------ =_NextPart_001_01BD3540.59AA8B50 Content-Type: text/html Content-Transfer-Encoding: quoted-printable

This explains a lot. In the past = 18 months I have purchased several "hi tech" electronic = devices, and more than half of them have been defective out of the box = or within a few days of unpacking. A few examples - a high end = Panasonic VHS VCR that had bad audio right out of the box, a Yamaha = 400txi CD-R that could not recognize an inserted CD (again, DOA) = and a Creative Labs Soundblaster AWE32 with a defective MIDI IN = port.

I wouldn't mind so much if getting = them made right wasn't such a headache. I was without my brand = new VCR for 3 weeks while they decided if it was really defective, then = sent it back to Panasonic, who finally decided to replace it. the = Yamaha CD-R was in the shop for 3 weeks before they got around to = checking it out and replacing it. Meanwhile my business was = without a CD burner. Not to mention that it took me almost an = hour and a half to drive to the repair depot and back with it in the = first place.

There does seem to be a trend to skimp = on burn-in and testing before shipping electronics these days, and I = for one am not impressed by it.

{VENT MODE OFF]

Martin R. Green
mrgreen@NOSPAMbigfoot.com

Please don't reply to the = default return address. Instead,
remove the NOSPAM from the = above address and use
that instead. Thank = you.

On Mon, 9 Feb 1998 10:09:57 GMT+2, = Werner Terreblanche <wterreb@plessey.co.za> wrote:

>> = Date:          Sun, 8 Feb = 98 22:52:55 PST
>> = From:          William = "Chops" Westfield <billw@cisco.com>
>> = To:            = wterreb@plessey.co.za
>> = Cc:            = PICLIST@MITVMA.MIT.EDU
>> = Subject:       Re: ??? high temperature = PIC ???
>
>>     = Basically what he said is that if you control your manufacturing
>>     = processes carefully, then it should not be neccessary to test at = all.
>>     The = policy is "let the customer test it for you, and if he = complains
>>     then = you just replace it". So it is very likely that the failure = rate
>>     of = new goods could be much worse than 99.99%.
>>
>> If your failure rate goes up = too high, it is no longer ecconomically
>> feasible to let the customer = do your testing.
>
>I agree. I'm just quoting = what the supposedly expert said about what the
>world trends are.
>
>Rgds
>Werner

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