---Original Message-----
From: Ross McKenzie <R.McKenzie@SENCON.COM>
To: PICLIST@MITVMA.MIT.EDU <PICLIST@MITVMA.MIT.EDU>
Date: Friday, 8 August 1997 15:18
Subject: Re: WHERE TO COMPLAIN: Re: Hot Girls !!!



>Readers,
>
>Following is the response to my personal complaint on this matter. Actions
>always speak louder than words.
>
>Hoping for an end to this trash; but realistic to know better.
>
>Regards,
>
>Ross McKenzie
>Melbourne Australia
>********************************************


<snipt unsympathetic response and codes>

I got a nicer response - viz


<<
We have received your recent complaint regarding a Network Abuse or
Security incident.

EarthLink Network, Inc.,, has certain guidelines and acceptable use
practice policies that all members are bound by. Anytime a member fails to
follow these provisions and guidelines, their account will be dealt with as
defined in the policy guidelines.

To view our Acceptable Use Policy,
http://www.earthlink.net/company/aupolicy.html.

The information that you have provided will be used to investigate the
above incident. Once the investigation is complete, the proper steps will
be taken against the member immediately.

EarthLink maintains a "zero tolerance" policy towards spam and network
abuse at anytime.

If you should have any further questions, please do not hesitate to contact
us at spam@earthlink.net.

Harris Schwartz
Information Security Administrator
EarthLink Network, Inc.
>>

It sounds nicer.  Time will tell if its any more productive...

MikeS
<mikesmith_oz@relaymail.net>