On Fri, 24 Jan 1997, Jan van der Watt wrote:

> [...]
> (Buzzzzer !)  WWRROONNGG !
>
> I checked with the LOCAL agent that the product that I am about to purchase
> comes with the relevant DOCUMENTATION. I then placed the order with the
> LOCAL agent (around 10 Sep 96). Exact wording "Navcard PCMCIA II GPS", which
> has, according to the Rockwell brochure, the following

  Sounds like you have a beef with your LOCAL agent.

  I fail to see how this is PIC related any more.

> [...]
> The LOCAL agent then placed the order with Rockwell UK, who then shipped to
> us directly WITHOUT going through the LOCAL agent.

  Companies ship based on the information provided by the LOCAL agent.

> I appreciate BOB's objectivity, and I can certainly understand that if I had
> asked for the OEM product, then I would be where I am now. Still, someone at
> Rockwell could have queried the fact that I am getting shipped a single OEM
> GPS, without buying the Dev. Kit.

  I don't think that's the companies problem... that should have been
  taken up with your LOCAL agent.