At 1:49 PM +1100 1/24/97, Robert Lunn wrote:
>        In this case, it may be that the lack of information
>        given to Jan was _not_ the fault of the manufacturer.
>        If so, the manufacturer should not be blamed for the
>        consequences.
>
>___Bob


Bob,

You sound like a manufacturer yourself. My company is continually fielding
technical support questions from developers and end users alike. Sure it
would nice to help everybody but we are business to sell product. We really
help our customers, or potential customers, who convince us that they will
buy serious volumes.

So a word of advice to PIC developers. Buying a single product and expecting
serious support is unrealistic. If you want support you have to convince
the supplier of your market. Your "neat" idea that could help to world is
something they hear everyday and for the most, it doesn't mean anything.

So sorry that the truth hurts.

craig







________________________________________________________
Dr. Craig Hollabaugh
Wireless Scientific, Inc.
1890 South 14th Street
Building 100, Suite 105
Amelia Island, FL 32034
904 261 6977
904 261 2129 fax
wsci@net-magic.net

Or you might know me as
Dr. Craig Hollabaugh
Analog Microelectronics, Georgia Institute of Technology
holla@monique.adgrp.gatech.edu

or

Dr. Craig Hollabaugh
Aerospace Department, University of Texas, Austin
holla@cfdlab.ae.utexas.edu