the www.microchip.com just links to their sight at www.futureone.com I save time and go straight to the futureone site. My Internet connection is very slow during peak hours. If I get a slow download started I cancel and restart till I get a decent one. Try again. Sometimes if you get on before Californians gets to work it is faster. - -Mark >>> "Janusz J. Mlodzianowski" 10 July 1996 1:56 pm >>> For a couple of days I wanted to contact tech support on microchip web site (www.microchip.com). Each time I am rerouted to www.futureone.com This host does not seem to respond at all. Have you encountered similar problems? I wanted to get hold onto programming manuals DS30189D and DS30228. regards janusz